Pre-Treatment
For basic textiles we recommend pre-treating with a textile protective spray. For suedes and leathers, we recommend pre-treating with a suede and leather protective spray. We do not recommend pre-treating delicate fabrics (glitter, glimmer, lace, crochet, etc.) or faux fur or shearling materials.
With any pre-treatment, test first on an inconspicuous area to make sure there is no discolouration, then follow the manufacturer’s instructions on the product.
Storage
To prolong the life of your shoes, store them outside of direct sunlight in a cool, dry environment.
Cleaning
Caution: We do not recommend machine washing your shoes as it may compromise the integrity of the product. We do not recommend applying direct heat to your shoes or placing non-waterproof footwear under running water.
When cleaning your shoes, we always recommend testing the cleaning process in an inconspicuous area first to ensure there is no discolouration. Once cleaned, we recommend air drying your shoes in a cool, dry environment and away from direct sunlight. Gently stuffing the shoes with paper can help maintain the shape as they dry.
Canvas, Basic Textile, Leather/Synthetic: Use a damp cloth and rub gently with lukewarm water and mild soap.
Suede: Use a suede brush to gently brush dirt away. We do not recommend using any water.
Faux Fur/Shearling: Use a loose bristle soft brush to gently brush the material. If needed, use a damp cloth and rub gently with lukewarm water and mild soap. Once dry, gently brush to fluff up the material.
Injected EVA (midsole): Use a damp cloth or soft brush and rub gently with lukewarm water and mild soap.